Our Culture and Values

We strive to unleash the power of our team and cultivate a company culture that will help us fulfill our mission of providing exceptional and innovative products, superior marketing capability and outstanding customer service.

Culture and values2019-01-13T14:39:59+00:00

Our culture

Our culture and behaviours are what shape our team and how we work, the decisions we make and the results we achieve. It’s our DNA.

We put client development first

We learn from our mistakes

We never assume

We treat others the way we want to be treated

 We work hard

 We take the lead

 We think globally

 We focus and prioritise

 We work as a team

 We have fun

Our values

Our values underpin our company culture and guide our decisions and actions.

Service excellence

Service Excellence

At docs24, we perform consistently and deliver value-added solutions to our clients with the highest level of quality that meets and exceeds their expectations. We understand the needs of our clients – internal and external – and we take care of those needs with great passion, expertise and extra effort, all in friendly, professional manner.

Integrity

Integrity

We always do the right thing – no question – it’s who we are.
Honesty is the foundation of our business and our team is united around this. We always have the courage to do the right thing. At docs24, our goal is to build long-term relationships and trusted partnerships, focused on mutual trust.

Reliability

Reliability

We do what we say we will do, consistently, without exceptions.
Our clients rely on our support and innovative products that give them back productivity, confidence, consistency and control.

Innovation

Innovation

We value new ideas and breakthroughs.
As a technology services company, we continually pursue innovative ways to grow with our clients with both incremental improvements and breakthroughs across the board.

Open, honest, respectful communication

We respectfully express our opinions to support each other, the business and our clients. We listen well instead of reacting fast, so that we can better understand. We express our concerns and ideas, working together on problems to find the best solutions while demonstrating respect in all our communications.